Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, their name, email address, mailing address, and/or phone number.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities and in the fulfillment of orders .
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Third Party Cookies
Facebook Conversion Tracking Pixel
Our site uses Facebook Conversion and Tracking Pixels to gather data for statistical and market research purposes. The collected data is used to allow Facebook and its partners to display advertisements according to Facebook’s Data Use Policy and Business Advertising Policy.
You can view Facebook’s Data Use Policy here: https://www.facebook.com/about/privacy/.
If you have a Facebook account, you can opt out of certain data collection by visiting the link below and adjusting your privacy settings.
You can also opt out of facebook cookies at http://optout.aboutads.info/. Go to optout.aboutads.info and wait until the scan is complete. You should see a list of websites and companies along with check boxes and whether or not they have active cookies on your browser. Check the ones you would like to opt out of and click ‘submit choices’, or just click ‘opt out of all’.
Please note that Facebook and aboutads.info are third parties and www.greenhartfarms.ca does not have any control over how their services work and how they use your information. Green Hart Farms neither endorses or guarantees the functionality of optout.aboutads.info, and cannot be held liable for any damages incured by the use of optout.aboutads.info.
How we use collected information
Green Hart Farms collects and uses Users personal information for the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
We use a third party secure service to store credit card information in order to create as secure of an environment as possible for Users.
Third party websites
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.