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Hartshare Veggie Box FAQ’s

Frequently Asked Questions

I'm a new member.  How do I choose my veggies/place my order?

Full instructions on placing your veggie order, plus a quick screen cast can be found here: https://www.greenhartfarms.ca/choose-veggies/hartshare-ordering-instructions/

Will I still get veggies if your crops are wiped out?

Unless there is complete devestation, the answer is yes.  To reduce this risk, we grow in two locations, and we also source from other local farmers.  There won't be the same variety to choose from, but we'll make sure that you get something.

What if I'm not in your delivery area?

If you are not in our delivery area, you are more than welcome to pick up your share at the farm on our pickup day.  If you can't make it to pick up your share, please let us know asap.  We'll keep it for you for up to two days.

What if I go on vacation? Can I skip a week?

Not a problem! You absolutely can skip a week.  Just let us know at least 1 week in advance (or 2, if possible).  We'll make sure that we have a double share for you in the future.  Alternately, you could arrange for a friend to take your veggies for a week.  If your friend is in our delivery area, we could even deliver to their door.  Just contact us ahead of time ( :

How many types of vegetables are there to choose from each week?

Plenty.  Selection will vary throughout the season.  For a list of what we are growing for the fall, click here.  We can not guarantee 100% the availability of particular varieties do to insect problems and inclement weather, but we do our best to ensure that you have  a good selection to choose from each week. In event of crop failure, we do source from other local farms.

Are the prices shown for the whole season?

Yes.  The prices shown for our fall shares are for 8 wks of fresh, local vegetables. (8 deliveries for weekly shares and 4 deliveries of biweekly) There will be storage veggies as well as greens available once it gets too cold for the heat loving veg.

Delivery to K-W, Cambridge, and Stratford is included in all share prices.  If you live somewhere in between, contact us.

How do I pay?

We accept all major credit cards on our website.  If you prefer, we'll also accept e-transfer and cheque- just contact us before hand.

 

What if I'm not home when my share is delivered?

Just leave a cooler (or a rubbermaid tub with ice and a towel) out on your porch/by your door/ etc.  And add a note to your order letting the delivery folks know where it is (there's a box for special notes on the checkout page).   Please note that we cannot be responsible for your share after it is delivered.

Can I change share sizes throughout the season?

Yes, you can. If you find that your share size is to large or small for you, let us know.  We can adjust it to fit your needs.

What happens if I have to drop out halfway through the season?

If possible, let us know at least 2 weeks before hand.  We can give you a refund for the remaining weeks that you have already paid for. NOTE: For the fall 2021 shares, refunds for the remainder of the season will not be available after week 3.

I forgot my password ) : !

No worries.  Everyone forgets from time to time.  Just go to My Account (top right hand corner of site) and click on the 'forgot password' link.

If you forgot your password and username, email us at k (at) greenhartfarms.ca and we'll send you new ones.

Is there a work requirement with being a member?

No. There is no work requirement.

Any other questions?  Contact us

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